Service Administrator – Loughborough – £20-25K
About the role
A growing manufacture looking to recruit a Service Administrator to join their fantastic Aftersales Department.
This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service.
Working as a the Service Administrator you will: administer all preparation work required for products sent to site, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing.
26 days’ holiday
Work from home on Fridays
Previous experience in a similar role or a similarly demanding role would be ideal.
We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment.
To be successful in this role you will be extremely organised, have high attention to detail and be a great team player.